Question 1

What is Luthco?

Accepted Answer

Luthco is a UK-based health and wellness brand offering carefully selected supplements, vitamins, protein bars, and natural health products. We focus on clean, well-researched ingredients that support everyday wellbeing and a balanced, modern lifestyle. Every product we offer is chosen for its quality, transparency, and ingredient integrity — helping you live well, without compromise.

Question 2

Do your products contain organic and additive-free ingredients?

Accepted Answer

We prioritise high-quality, naturally sourced ingredients and aim for clean, transparent formulations wherever possible. Ingredient choices vary by product, and full ingredient lists are always provided so customers can make informed decisions. Our products are intended to support a balanced diet and healthy lifestyle.

Question 3

Where are your products made?

Accepted Answer

Most of our products are manufactured in the UK in certified GMP (Good Manufacturing Practice) facilities. Each batch is tested for quality and safety.

Question 4

What’s your return policy?

Accepted Answer

If you’re not satisfied, you can return unopened items within 14 days of delivery for a full refund. Please visit our Returns Policy page for more details.

Question 5

What should I do if I received the wrong or damaged item?

Accepted Answer

Please contact us at info@luthco.co.uk with your order number and a photo of the item. We’ll sort it out as quickly as possible.

Question 6

Is it possible to subscribe for regular product deliveries?

Accepted Answer

Absolutely! You can subscribe to receive your favourite products regularly and save. Manage or cancel your subscription anytime through your account dashboard.

Question 7

Is it necessary to create an account to place an order?

Accepted Answer

No, you can check out as a guest. However, having an account lets you track orders, save addresses, and manage subscriptions.

Question 8

How can I place an order?

Accepted Answer

Simply browse our shop, add your desired products to your basket, and checkout securely via our website.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as PayPal and Klarna.

Question 10

Do you offer international shipping?

Accepted Answer

Currently, we ship within the UK. International shipping will be available soon – stay tuned!

Question 11

How long does delivery take?

Accepted Answer

Standard UK delivery:
 4–6 working days after dispatch.
 Free on orders over £30, or £2.60 on orders under £30.
Next Day delivery:
 Available for £3.99 on orders placed before 12pm.
 Delivery is expected the next working day after dispatch.
You’ll receive tracking details once your order has been dispatched.

Question 12

Are your supplements suitable for vegans and vegetarians?

Accepted Answer

Many of our products are vegan and/or vegetarian-friendly. Check the product description or filter by dietary preference.

Question 13

How can I determine which supplements are suitable for me?

Accepted Answer

Our product pages provide ingredient information and general product details to help customers make informed choices. If you have questions about an ingredient or product suitability, please contact us or consult a qualified healthcare professional.

Question 14

Are there allergens in your products?

Accepted Answer

All known allergens are clearly listed on each product page. If you have specific concerns, please contact us before making a purchase.

Question 15

How can I contact you?

Accepted Answer

You can reach us by email at info@luthco.co.uk or use our contact form here. We aim to respond within 24 hours (Mon–Fri).

Question 16

Do you offer professional health advice?

Accepted Answer

No. While we share general product information, we recommend consulting a qualified healthcare professional before starting any new supplement routine.

Question 17

Disclaimer

Accepted Answer

Information provided on this website is for general information purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement.

FREE Delivery over £30 | Klarna Available

Frequently Asked Questions at Luthco (FAQ)