Frequently Asked Questions at Luthco (FAQ)

Luthco is a UK-based retailer offering a carefully selected range of supplements, vitamins, protein bars, and natural products. We focus on products made with clearly labelled ingredients and straightforward formulations, suited to everyday use as part of a balanced lifestyle. Every product we offer is chosen for its ingredient transparency, formulation quality, and consistency, helping customers make informed choices with clarity and confidence.

We prioritise high-quality, naturally sourced ingredients and aim for clear, transparent formulations wherever possible. Ingredient choices vary by product, and full ingredient lists are always provided so customers can make informed decisions. Our products are intended for everyday use as part of a varied and balanced diet and lifestyle.

Most of our products are manufactured in the UK in certified GMP (Good Manufacturing Practice) facilities. Manufacturing processes include batch testing in line with standard quality control procedures.

If you’re not satisfied, you can return unopened items within 14 days of delivery for a full refund. Please visit our Returns Policy page for more details.

Please contact us at info@luthco.co.uk with your order number and a photo of the item. We’ll sort it out as quickly as possible.

Absolutely! You can subscribe to receive your favourite products regularly and save. Manage or cancel your subscription anytime through your account dashboard.

No, you can check out as a guest. However, having an account lets you track orders, save addresses, and manage subscriptions.

Simply browse our shop, add your desired products to your basket, and checkout securely via our website.

We accept all major credit and debit cards, as well as PayPal and Klarna.

Currently, we ship within the UK. International shipping will be available soon – stay tuned!

Standard UK delivery: 4–6 working days after dispatch. Free on orders over £30, or £2.60 on orders under £30. Next Day delivery: Available for £3.99 on orders placed before 12pm. Delivery is expected the next working day after dispatch. You’ll receive tracking details once your order has been dispatched.

Many of our products are vegan and/or vegetarian-friendly. Check the product description or filter by dietary preference.

Our product pages provide ingredient information and general product details to help customers make informed choices. If you have questions about an ingredient or product suitability, please contact us or consult a qualified healthcare professional.

All known allergens are clearly listed on each product page. If you have specific concerns, please contact us before making a purchase.

You can reach us by email at info@luthco.co.uk or use our contact form here. We aim to respond within 24 hours (Mon–Fri).

No. While we share general product information, we recommend consulting a qualified healthcare professional before starting any new supplement routine.

Information provided on this website is for general information purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement.