Terms & Conditions
By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions. These terms apply to all users of the site, including browsers, customers, and content contributors. Please read them carefully before using our services.
1. Company Information
Luthco is a UK-based wellness company offering clean, natural supplements and plant-based nutrition products that support sustainable, holistic living.
Business Name: Luthco Ltd
Registered Office: 6 Glenside Drive, Glasgow, G73 3LL, United Kingdom
Company Registration Number: SC849167 (Registered in Scotland)
Email: info@luthco.co.uk
Phone: +44 7539 927332
2. Eligibility to Use
To place an order on our website, you must be at least 18 years of age and legally capable of entering into a binding contract under UK law. If you are under 18, parental or guardian consent is required.
3. Product Information
We make every effort to ensure all product descriptions, imagery, and prices are accurate and up to date. However, variations in packaging or labelling may occur, and we cannot guarantee that all content is entirely error-free.
Please use all products as instructed and consult a medical professional before beginning any new supplement regimen, especially if you are pregnant, breastfeeding, or under medical supervision.
4. Prices and Payment
All prices are listed in GBP (£) and include VAT where applicable. Prices may change at our discretion.
Payments are processed securely via trusted third-party gateways. By placing an order, you confirm that the payment method used belongs to you or that you have authorised access to it.
5. Shipping & Delivery
We aim to dispatch all orders within the timeframes outlined in our Shipping Policy. Delivery times are estimates and may vary due to external factors.
For full details on delivery methods, timeframes, and shipping fees, please refer to our Shipping & Returns Policy.
6. Returns & Refunds
Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel an order within 14 days of receiving their goods.
To qualify for a return:
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Items must be unopened, unused, and in their original condition
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Customers must contact us via email to initiate a return
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Refunds are processed within 14 days of receiving returned goods
Please note:
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Opened or used products cannot be returned for hygiene reasons
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Return postage is the customer's responsibility unless the item is faulty or dispatched in error
7. Privacy & Data Protection (UK GDPR Compliance)
Your privacy is important to us. We collect only the personal data required to process orders and provide customer service.
By using our website, you consent to our Privacy Policy, which outlines:
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What data we collect and why
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How we store and protect it
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Your rights under the UK GDPR and Data Protection Act 2018
To access, amend, or delete your personal data, contact us at: info@luthco.co.uk
8. Intellectual Property
All website content — including text, logos, product descriptions, graphics, and images — is the intellectual property of Luthco Ltd and protected by UK copyright law.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by UK law, Luthco Ltd will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
This does not exclude liability for death or personal injury caused by our negligence, or for fraud or misrepresentation.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
11. Updates to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page along with the revised "Last updated" date. Continued use of our website implies acceptance of the updated terms.
12. Legal Notice
Luthco Ltd
Registered Office: 6 Glenside Drive, Glasgow, G73 3LL, United Kingdom
Company Number: SC849167
Email: info@luthco.co.uk
Phone: +44 7539 927332
Luthco is committed to transparency, data security, and full compliance with UK law, including the UK GDPR, ePrivacy Regulations, and the Companies Act 2006.
For further details, please refer to our Privacy Policy and other legal pages.