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Last updated: 27/11/2025

By accessing this website or purchasing any products from Luthco Ltd, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, customers, and users of the site. Please read them carefully before using our services.

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1. Company Information

Business Name: Luthco Ltd
Registered Office: 6 Glenside Drive, Glasgow, G73 3LL, United Kingdom
Company Registration Number: SC849167
Email: info@luthco.co.uk
Phone: +44 7539 927332

Luthco Ltd is a UK-registered company providing clean, natural supplements and wellness products.

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2. Eligibility to Use Our Website

To place an order on our website, you must:

• be at least 18 years old

• reside in the United Kingdom (for shipping eligibility)

• be legally capable of entering into a binding contract

If you are under 18, parental or guardian supervision is required.

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3. Product Information

We take care to ensure all product descriptions, images and details are accurate and up to date. However:

• packaging or labelling may occasionally vary

• product information may change due to supplier updates

• typographical or content errors may occur unintentionally

All product information is provided for general use only.

If you have allergies, health conditions, or questions about ingredients, please consult a relevant professional before use.

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4. Prices and Payment

• All prices are shown in GBP (£).

• Prices include VAT where applicable.

• Prices may change at any time without notice.

• The price displayed at checkout is final.

Payment is processed securely through third-party payment providers. By placing an order, you confirm that:

• the payment details provided are correct

• you are authorised to use the selected payment method

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5. Orders, Shipping & Delivery

When you place an order, you will receive an order confirmation email. This confirms we have received your order, not that it has been accepted.

Orders are dispatched according to the timeframes listed in our Shipping Policy, which includes:

• delivery methods

• estimated timeframes

• shipping fees

• processing times

• free-delivery thresholds

Delivery times are estimates and may vary due to factors beyond our control.

For complete details, please refer to our Shipping Policy.

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6. Returns, Cancellations & Refunds

Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel their order within 14 days of receiving their goods.

To qualify for a return:

• items must be unopened, unused, and in their original condition

• customers must notify us by email within 14 days

• returns must be sent to the address we provide by email

Refunds:

• refunds are processed within 14 days of receiving returned goods

• original postage costs are refunded where legally required

• return postage is the customer’s responsibility unless the product is faulty or incorrect

For health and hygiene reasons, opened products cannot be returned unless faulty.

Full details are available in our Returns & Refunds Policy.

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7. Privacy & Data Protection (UK GDPR)

Luthco Ltd complies with the UK GDPR and Data Protection Act 2018.
We collect only the data required to process orders and provide customer support.

Your rights regarding your personal data are detailed in our Privacy Policy, including:

• access to your data

• correction or deletion requests

• how your data is stored and protected

To exercise any data rights, please contact: info@luthco.co.uk

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8. Intellectual Property

All website content—including text, logos, product descriptions, images, and graphics—is the property of Luthco Ltd and protected under UK copyright law.

You may not copy, reproduce, distribute, or use any content without written permission.

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9. Limitation of Liability

To the fullest extent permitted by UK law, Luthco Ltd will not be liable for:

• indirect, incidental, or consequential damages

• loss of profits, data, or business interruption

• misuse of products not in accordance with instructions

This does not exclude liability for:

• fraud or fraudulent misrepresentation

• death or personal injury caused by our negligence

• any statutory rights you are entitled to as a consumer

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10. Governing Law

These Terms and Conditions are governed by the laws of Scotland.
Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.

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11. Changes to These Terms

We may update these Terms and Conditions at any time.
Any changes will be posted on this page with a revised “Last updated” date.

Continued use of the website constitutes acceptance of the updated terms.

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12. Legal Notice

Luthco Ltd
Registered Office: 6 Glenside Drive, Glasgow, G73 3LL, United Kingdom
Company Registration Number: SC849167
Email: info@luthco.co.uk
Phone: +44 7539 927332

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